Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on January 12, 2026
Posted by: gigi daughter
from ny
easy to prepare and submit forms okay very please with the outcome
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is A-1
on January 12, 2026
Posted by: VSONC
from Greenville, nc
Easy to use. Easy to follow. Covered a lot of questions to ensure accuracy
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks turbo tax
on January 12, 2026
Posted by: bama2
from alabama
always easy to use and good information
also makes it easy to get your refund as fast as the govt will pay
also makes it easy to get your refund as fast as the govt will pay
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best out there!
on January 12, 2026
Posted by: Rando89
from West Virginia
It was super easy to use. I liked it and it help make me have a better return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 12, 2026
Posted by: Rick314
from NY
Easy and reliable. Anyone can use TurboTax to file easily.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBO TAX
on January 12, 2026
Posted by: MAMIOVO
from TEXAS
my friend told me about turbotax and i have been filing with them ever since. Love this thing
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is ok
on January 12, 2026
Posted by: Vasanti
from California
i appreciate everything with Turbo tax, it is all in order step by step. Only thing I don't appreciate is that it has a lot of hidden fees that can add up quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS EASY
on January 12, 2026
Posted by: BRUCEK12
from GA
ITS EASY BUT A LITTLE EXPENSIVE ............................................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com