Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great Job Turbo Tax
on January 29, 2025
Posted by: DJED458
from Fl
The Turbo Tax program is very easy to navigate and understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Not as good as previous year's.....
on January 29, 2025
Posted by: BM 2024
from Long Beach, CA
I have been using turbo tax for years. This year's usage asked me if I e- filed last year. It didn't give me the right choice. It didn't give me that choice. ????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is AMAZING
on January 29, 2025
Posted by: Marie07141976
from MO
I have been using TurboTax for years and always satisfied with my the amazing experience every year. I do recommend them to friends and family.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
yes
on January 29, 2025
Posted by: geralddobbs
good stuff in this thing i did so quick fun fun fun
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Too much advertising. Didnt ask for IP pin.
on January 29, 2025
Posted by: Lloyd999
Too much advertising. They dont ask for your IP pin then you file. They reject your return then they ask for your pin and show you where to put it. They dont guid one through to enter it. They also didnt give me the oportunity to get the credit karma money advance i qualify for and have got the past two years. I really needed that now. Im a single parent behind on rent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super fast
on January 29, 2025
Posted by: Norweida
It was easy and fast and I was able to get everything done very quickly for sure
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
My Live Agent was AMAZING!
on January 29, 2025
Posted by: KrystalJac20
from West Haven, CT
Pashun was the best representative. Patient and willing to help.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GREAT
on January 29, 2025
Posted by: SOLOYLOKA
from MASS
EASY TO USE, VERY RELIABLE, EASY SET UP TO BANK ACCOUNT
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
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