Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo tax not good changes
on January 11, 2026
Posted by: 50556
from NC
More fees to use the same when giving the same service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Won't be using next year
on January 11, 2026
Posted by: adadrax
from Florida
I didn't like that it wouldn't allow me to receive my advance through my same account that I've been receiving it through. But kept stalling me out about a trump account instead of going into my regular account as previously
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing as always
on January 11, 2026
Posted by: Dymond_Girl47
from North Carolina
I have been using Intuit to complete my taxes for the last 10 years never had a problem, and they make it so easy. Thank you!
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 11, 2026
Posted by: BANDS26
from TN
EVERYTHING GOES PERFECTLY WELL EVERYTIME SMOOTH AND EASY
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 11, 2026
Posted by: STROUPEEK
from Illinois
Very simple to use. Accurate and guided me through the process easily.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use turbo tax every year
on January 11, 2026
Posted by: Anonymous
from New York
It’s so easy to figure out taxes sometimes I need help but other than that it’s easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing every year!
on January 11, 2026
Posted by: bmccra74
from Ohio
Everything went smoothly. Very easy guidance. Very pleased!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on January 11, 2026
Posted by: Kajackson
from MD
Yes. Expensive this year to file. Last year $0.00. Have used Turbo Tax for years. Will probably use again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com