Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax got me right
on January 11, 2026
Posted by: mssolovable
from maryland
easy to use great for beginners quick and efficient
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax had more fees this year. :(
on January 11, 2026
Posted by: SS Daisy
from NY
It kept repeating several questions over and over after they were answered.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
So expensive
on January 11, 2026
Posted by: Nellakay
from Mi
I like how easy it is but God is it expensive. Fee for this extra for that...smh
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax awesome
on January 11, 2026
Posted by: HTJR
from arizona
easy to use you always ask questions/i would love to do MAX but this yr i can not afford
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on January 11, 2026
Posted by: janamarie1227
from Oklahoma
Easy to use, been doing it as a single woman for about 10 years now. Walks me right through it, making it seemless.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on January 11, 2026
Posted by: Squid945
from Ky
Easy to use. Very understandable. This was very good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Assistant!
on January 11, 2026
Posted by: Jonny74
from WI
I've used Turbo Tax for over a decade and it gets better every year I use it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best way
on January 11, 2026
Posted by: Anonymous
from Arizona
Honestly the most convenient way to file, and it’s easy
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com