Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 11, 2026
Posted by: AngelHeavenly
from Ohio
Had a great experience. Was able to do it myself with no problems
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Amazing (Im just poor)
on January 11, 2026
Posted by: Anony2026
from SC
I don't mind paying for the services but I am broke so less a 90 would have been nicer. But its okay!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 11, 2026
Posted by: antoniosr87
from new york
the greatest in helping with my taxes. its quick and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on January 11, 2026
Posted by: George_88
from Florida
Always quick and easy. Love how I'm walked through everything and there's support and questions to be answered along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another successful tax return!
on January 11, 2026
Posted by: MicheleP53
from Minnesota
Always so easy to use & user friendly!! I’ve been using it for years & am always 100% satisfied!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still a Satisfied Customer
on January 11, 2026
Posted by: Luttibelle
from North Carolina
I've used Turbo Tax for many years now. Very thorough and a time saver. I wish the fees were a little less, that's why the four stars. But you pay for what you get, and you get good service with them.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never miss
on January 11, 2026
Posted by: Gicella
from ct
the efficiency and accuracy are unmatched I have never had any issues with TT
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
woohoo
on January 11, 2026
Posted by: Cary12
from Iowa
Super fast and easy to use. It took me less than an hour to do my taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com