Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Don’t file with TurboTax anymore
on January 11, 2026
Posted by: Kristin389
from Wisconsin
Incredibly frustrating that I am forced to pay fees on top of EXTRA HIDDEN FEES when I have one of the easiest returns to file. What an absolute rip-off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy
on January 11, 2026
Posted by: Wendy2331
from Vermont
Filing my taxes has never been easier. Thank you Turbo tax!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and amazing
on January 11, 2026
Posted by: gabbi1989
from new jersey
called an expert for free! and the expert was so helpful!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great 😊
on January 11, 2026
Posted by: Kris431
from Chicago Ill
Turbo tax was great I was felt guided along the way they really helped me maximize my returns and I am confident that my returns was complete
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on January 11, 2026
Posted by: JT5555555555555555555
from georgia
easy 555555555555555555555555555555555555555555555555
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 11, 2026
Posted by: FeralWoman
from New York
easy to follow and helpful for the confusing parts
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
could be better
on January 11, 2026
Posted by: Chrissey1984
from Florida
taking too much of my money. please take less money!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great
on January 11, 2026
Posted by: Suzyqzoo
from Az
It was great to see. You guys are always very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com