Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love turbo tax
on January 11, 2026
Posted by: Razza25
from New york
Very easy to use and great, it is very helpful to me
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 11, 2026
Posted by: Jeinery
from 2053 Forest Ct
It was good working with Turbo Tax. The agent that helped me knew her work accordingly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it’s our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great Service, Terrible Pricing
on January 11, 2026
Posted by: JustAnotherTaxPayer007
from AZ
I do love the Turbo Tax service. I have used it ever since I started filing taxes and it has always made it easy to file and submit the forms. The only reason I give it 3/5 stars is because of the pricing. They used to offer free simple returns, but now I dont even qualify for that. Fine I can get that I make more and I will pay the fees. But they say it will be $40, but by the end its almost $100. and that's if i pay for it myself and not with using my tax refund. Then they charge you for them to send you your own money on top of of using their service. I just got $500 in tax refund, the most I have gotten in a while, and yet I just forked over almost $150 of that just to complete this process. It's ridiculously overpriced, but I imagine even their competitors charge a similar price so there is no winning with that either way i guess.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 11, 2026
Posted by: Ftdgg
from Florida
Turbo tax is easy and helps find the most money love it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i like turbo tax
on January 11, 2026
Posted by: Bagface
from Nebraska
it is pretty self explanatory and it helps that i can do my taxes on my time
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TaxReturn2025
on January 11, 2026
Posted by: RB1983
from Del Rio, Texas
Superb. Easy to use and easy to understand. And Reasonable price. Kudos to the whole team as always.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not terrible.
on January 11, 2026
Posted by: IronAryan
from VT
Not too bad. Extremely expensive compared to most other services, but there were no over-the-top animations or non-White character representations while going through and filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax revue
on January 11, 2026
Posted by: Okw22
from Fl
Easy, simple instructions, quick results. I’ve used TurboTax for years
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com