Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love Turbo Tax
on January 10, 2026
Posted by: Leepack3
from North Carolina
Always easy to follow and love the way it guides you through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
happy
on January 10, 2026
Posted by: jbaker12345
from michigan
EASY TO USE STEP BY STEP ALL THE WAY THRU COULD NOT BE HAPPER
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GOOD
on January 10, 2026
Posted by: DSNONE
from NEW JERSEY
GOOD BUT NEEDS MORE EXPLAINING THFSDKLDFIO
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax is bunk...and expensive
on January 10, 2026
Posted by: Unhappytaxer1
from New York
This product is getting more expensive every year. The interactive components were completely absent for me this year even though I chose to pay extra for the guidance. I highly recommend hiring an accountant for the almost $200 this platform is charging.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Maikai TurboTax
on January 10, 2026
Posted by: PrestonDawg
from HAWAII
quick and efficient best experience Accuracy Guidance
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my favorite was to file !!
on January 10, 2026
Posted by: Cbrugs16
from Pennsylvania, PA
It’s quick and easy !! Very convenient and I can easily squeeze into my crazy mom schedule.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbotax
on January 10, 2026
Posted by: KaylynnC30
from 205 north main street
I use TurboTax every year, and I won't go through any other sites. I'd recommend it to anyone. Thanks again TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use it every year
on January 10, 2026
Posted by: 843Riches
from south carolina
I use this software every other then the hidden cost, I love it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com