Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Made Taxes really easy.
on January 10, 2026
Posted by: WaterBottleOnyMyDesk
from kentucky
Really easy to use and understand. They give you little links on the page you're working on that you can click to help you understand things you don't know. Like if you're unsure if you qualify for something they help you out. You can also get an expert to help you.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is extremely convenient.
on January 10, 2026
Posted by: ddel99
from Texas
I loved how easy TurboTax made this for me! Will be using this forever.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is good
on January 10, 2026
Posted by: rubydo14
from north Carolina
very easy filling out and they check over everything . wouldn't change anything else
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Job
on January 10, 2026
Posted by: KBut12
from Louisiana
Very great experience using Turbo Tax. They were accurate and amazing .
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax should not be a paid-for service
on January 10, 2026
Posted by: avgDeskJob
from NC
Too expensive for something that should be a government offered service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Quick and Easy
on January 10, 2026
Posted by: MikeyB516
from Minnesota
I have used Turbo Tax for many years. It is simple, straightforward and quick. I have recommended this to both my daughters and they love it.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax finds deductions!
on January 10, 2026
Posted by: smiller1300
from Oklahoma
Turbo Tax is easy to use and thorough. They found a deduction I did not know about and saved my work while I found documentation.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
It's great to know that you were satisfied with your refund amount. We appreciate your trust in TurboTax, and look forward to assisting you again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax was harder to use because it was slow
on January 10, 2026
Posted by: Cathy TarHeels
from nc
was slower to prepare - would have to go back to multiple times on same page
Written by a customer while visiting turbotax.intuit.com