Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AMazing
on January 10, 2026
Posted by: Dustin 315
from NY
Great service and easy to use. I use this service every year without any issues.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 10, 2026
Posted by: Coco1717
from Pennsylvania
It was a great experience. Turbo tax makes it easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy user friendly
on January 10, 2026
Posted by: Elizabethdh
from Iowa
Easy and friendly not a problem to use was simple to file my taxes with you
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Year, Same Great Quality!
on January 10, 2026
Posted by: Cait143
from Arizona
I am always grateful for TurboTax! I've been using them ever since the very first time I filed, and I've never had a bad or frustrating experience. I appreciate how the website guides people through, step-by-step, regardless of how much of the process you actually understand. Having links that break down the lingo into easier-to-understand terminology is wonderful, I love that each step of the process gives the opportunity to pause and double-check that you understand the question being asked. Using TurboTax makes me feel comfortable and confident in when and how I file, every time!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on January 10, 2026
Posted by: Horror e
from Illinois
The smoothest way to file taxes. I've used it for years now.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very user friendly
on January 10, 2026
Posted by: julie1706
from pennsylvania
turbo tax is great and easy to use and navigate!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on January 10, 2026
Posted by: Cupcakequeenash
from Texas
Easy to use and accurate! Took less than 30 mins for a simple return!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Fast
on January 10, 2026
Posted by: maggyb12
from TX
Great guidance, simple, and quick. Perfect for new filers, very user friendly. Gets you right every time :)
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com