Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Things That Are Annoying
on January 28, 2026
Posted by: Turbo Tax User Since 1999
from Florida
All filing options should be displayed first with including the fastest one instead of the E-file $35 one first option into a bank account option. Also those of filing is simple only need to answer the assistance pop up no more than twice. After that it's an annoyance.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 22, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not happy
on January 28, 2026
Posted by: 007Kat
from Tennessee
I dont like the idea of I do all the work and they charge 49 to use it which is ok the a 40 more for filing thats a little much but I done put in all the stuff so paid it this year but not again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax charge to much fee
on January 28, 2026
Posted by: Jackie9586
from TX
Turbotax charges to much in fees I really can't afford to pay these fees each month
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and painless
on January 28, 2026
Posted by: Ldeezy35
from NJ
Always fast and easy. I’ve wore t the same job for over 5 years so my info is always ready to be uploaded.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
none
on January 28, 2026
Posted by: NA02
from washington
not complicated
easy to do. listen I'm not going to sit here and write a 33 character paragraph about why do I like Turbo Tax? its done. like I just want to get through getting this done like this this is that I got to go through all this just to sign my taxes.
easy to do. listen I'm not going to sit here and write a 33 character paragraph about why do I like Turbo Tax? its done. like I just want to get through getting this done like this this is that I got to go through all this just to sign my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!!
on January 28, 2026
Posted by: Dedon1954
from Georgia
Everything went very smoothly and accurately. Turbo Tax found a mistake I made and helped me correct it.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 28, 2026
Posted by: Cenoey
from Ohio
Great experience no issues they will explain everything
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SO EASY
on January 28, 2026
Posted by: MILES LOWFIRE
from 3825 east B street
VERY INFORMATIVE AND EASY TO USE CHECCKS AND RECHECKS
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com