Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(71,755 Reviews)
Rating breakdown 71,755 reviews
5 Stars
53,605
4 Stars
7,934
3 Stars
3,434
2 Stars
2,129
1 Star
4,653
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo tax is buggy this year
on January 9, 2026
Posted by: hb 14
from kentucky
Filled out everything pretty easy and paid, a bunch of error came up in the review. It kept telling me to change the State id number to 9 digits but when I would go to change it, it would only let me make it 6? no idea what was going on. It also changed my filing status to single even thought I for sure had it on married and all my kids were marked as dependents. Seems Turbo Tax is a little buggy this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will always file with TurboTax.
on January 9, 2026
Posted by: Sollar
from Texas
I have been using Turbo Tax for YEARS. I came here from H&R Block. I find it convenient in a way that I can pull my tax documents any time and don't have to worry about where I am and if I have a hard drive on me. The fee to file electronically is much better than I used to pay meaning maximum money in my pocket. Think about it, you don't need an apt and I am doing the same thing a person at a tax office is doing, entering information, without the small talk and letting software do the rest. I don't have to get dressed... or I can do it at work. Super fast, accurate, people to answer on standby, they have always had answers for me. As a plus the software is easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 9, 2026
Posted by: Anonymous
from ny
I have and will always use your services as long as i have to file taxes....
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax every year for me
on January 9, 2026
Posted by: Mbalmr2013
from Oklahoma
Turbo Tax is very convenient and easy to use. Also it is a lot less costly than going to a tax preparer
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbotax!!
on January 9, 2026
Posted by: Alexr1993
from TX
Turbo Tax is awesome, quick and efficient. The accuracy, compatibility, features, guidance, and interface are spot on and made filing my taxes fast and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 9, 2026
Posted by: Anonymous
from OR
TurboTax is super user-friendly!! I use TT every year!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo!!
on January 9, 2026
Posted by: DD551233
from CT
Nice and easy walked me through every step of the way
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 9, 2026
Posted by: jesse10081981
from 2104 Todd Dr, 1
Turbo tax was easy to use and navigate around nice app
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com