Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(71,838 Reviews)
Rating breakdown 71,838 reviews
5 Stars
53,662
4 Stars
7,943
3 Stars
3,439
2 Stars
2,133
1 Star
4,661
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo tax is expensive
on January 8, 2026
Posted by: lee590000000
from IN
Turbo tax is easy to use and very user friendly. Feel like it used to be different
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 8, 2026
Posted by: Justin20250000
from Colorado
They are fast and friendly and very accute I would recommend them to aanyone
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 8, 2026
Posted by: ALSHAMEEN
from NEW JERSEY
Had an issue with my w2 and a phone expert help me solve the issue
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 8, 2026
Posted by: Kr3w
from CA
Easy to use, better than last year, pulled W2 information with ease
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on January 8, 2026
Posted by: Malikia
from Indiana
The guidance was not complicated and pretty simple to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 8, 2026
Posted by: Faith777777777
from Texas
Everything was fantastic, fast and easy, could understand the information given.
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good work
on January 8, 2026
Posted by: Cepperdue
from Ohio
Convenient easy simple no worries. Live money cars
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 8, 2026
Posted by: md53
from ohio
easy
fast
super simply to use. explains things i dont understand
fast
super simply to use. explains things i dont understand
Response from turbotax.intuit.comBy TurboTax Care Team, January 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com