Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo tax is great
on January 29, 2025
Posted by: Theresa986
from TX
Ive been using turbo tax for years. it is always easy to use and help is easy to access when needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Its fast
on January 29, 2025
Posted by: stop thisssssssssss
Hard to fix some things, the price changes. easy to use having to do this review very bad bad bad bad !!!
!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Hidden fees beware. Read the fine prints.
on January 29, 2025
Posted by: Sniket
Sure it is easy to use, though I got blindsided by a hidden fee and strong-armed into it. $40 for the convenience of paying with my tax return. Who realistically has the money to pay the other fees TurboTax charges for filing with their tool to avoid this fee? I've seen firsthand two others who paid the same way and did not get this fee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Scam
on January 29, 2025
Posted by: Molo1313
It says free and then you take $89 how does it go from free to $89 I'll never use this tax site again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love IT
on January 29, 2025
Posted by: NurkisM
from new york, ny
I've always had a really good and easy experience with turbo tax. I have no complaints.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great program!
on January 29, 2025
Posted by: Ash081133
Easy to use. Great information to help walk me through filing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo tax is awesome
on January 29, 2025
Posted by: Matthew5974
from Browerville MN
Great service,awesome customer service, easy to file
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 29, 2025
Posted by: Easy Job
from South Carolina
simple and easy. Plenty of help were there if I needed it. That made me felt comfortable in completing my returns.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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