Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax
on January 28, 2026
Posted by: beebuz
from MD
Turbo Tax is great - great guidance and easy to user
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome
on January 28, 2026
Posted by: joepalaci11
from NJ
great service! lovely lady!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Extra charges for EZ form
on January 28, 2026
Posted by: Alex btaxes
from NV
I have not had to pay before to file an EZ form. It stated because of extra Medicare taxes, then charged me 49, 40 and then 35 to for my refund direct deposit. This has not happened before. Total was 124 to file an EZ return when I could have filed directly with the IRS. Will be doing this next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax made it easy
on January 28, 2026
Posted by: Kcarey8877
from Oregon
Turbo Tax made it easy to file my taxes on my own and I will be usung them next year too
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on January 28, 2026
Posted by: dark4ce
from Tesxas
I had a good experience great service user-friendly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX WAS FAST AND EASY
on January 28, 2026
Posted by: ANCI88
from WYOMING
SECOND YEAR SUBMITTING ONLINE. COMPATIBLE WITH COMPUTER. HAD GREAT FEATURES AND GUIDED YOU THROUGH EACH STEP. EASY TO USE. I BELEIVE I GOT THE MOST FOR MY RETURN.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good
on January 28, 2026
Posted by: Kay2422
from Tx
It’s okay, it’s very helpful any missing information they will let you know
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 28, 2026
Posted by: Rese1677
from Texas
love turbotax. so easy and fast, i use turbotax every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com