Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(71,906 Reviews)
Rating breakdown 71,906 reviews
5 Stars
53,717
4 Stars
7,948
3 Stars
3,443
2 Stars
2,133
1 Star
4,665
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very Helpful With the Advance
on January 6, 2026
Posted by: Anonymous
from Georgia
They have been helpful for the pas few years helping the the max refund and advances.
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is the go
on January 6, 2026
Posted by: Miah420
from Wa
Not really sure what I’m doing but this app makes it pretty straight forward and simple
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 7, 2026
Posted by: Jade37
from California
No engaged with turbo tax representatives. But features and tips very helpful
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Untrue
on January 7, 2026
Posted by: Gabbyone
from Oklahoma
I had no trouble filing my taxes. I don't like the fact that it says it's free, but you get charged at the end of it. I should have stayed with Block.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AWESOME
on January 7, 2026
Posted by: Ashleigh Pike
from Franklin, GA
It was simple and easy to use I think it is an awesome app and service
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 7, 2026
Posted by: Scorpio27
from Texas
Very fast an easy going. Will definitely keep recommending
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time in good service
on January 7, 2026
Posted by: Anonymous
from Kentucky
First time using the service and I think it’s very accurate and a good response when reliable service
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 10, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for the win
on January 7, 2026
Posted by: V195
from Ohio
Turbo Tax makes filing taxes super easy for anyone. You can pay extra for help from virtual assistants or you can use the guidance of turbo tax. Upload your W2 from work by saving as a PDF and turbo tax will input all of the information from your W2 for you. It is accurate and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com