Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Surprise fees
on January 29, 2025
Posted by: LoveNLight
from NY
I dont like that you charge at the end when you say its free! I agree with charging to get help, the process fee which is already being taken from my return is unfair.
I appreciate the service site though.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love TurboTax
on January 29, 2025
Posted by: Ash112233
from NC
Easy to use! Great prices! This will be my 4th year thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Needs work
on January 29, 2025
Posted by: This_guy_here
While it is easy to file. If there are any mistakes, they are very hard to fix though your system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
N/A
on January 29, 2025
Posted by: LOVEYBYME2017
GREAT SERVICENNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great!
on January 29, 2025
Posted by: VAT16
from Chicago
Super Easy! I had a breeze doing my taxes. Will definitely recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and Easy
on January 29, 2025
Posted by: Ceerii25
Been using Turbo Tax for 9 years. No issues. Always delivers on time. Love them!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Love it!
on January 29, 2025
Posted by: Mara1989
Easy to manage. Easy instructions, and great explanations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love It!
on January 29, 2025
Posted by: deecdrake77
from California
Love it! TurboTax provides ease of use and is top notch!
Written by a customer while visiting turbotax.intuit.com
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