Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(71,975 Reviews)
Rating breakdown 71,975 reviews
5 Stars
53,784
4 Stars
7,953
3 Stars
3,448
2 Stars
2,130
1 Star
4,660
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
I Hate Turbo Tax
on October 17, 2025
Posted by: _cal
from UT
hate this. kept giving me errors until i paid for service. worst website ever to navigate not easy what so ever. kill yourself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on October 17, 2025
Posted by: Arkster
from 704 Branchwood Dr
Outstanding as always thank you very much for having a great way to do our taxes
Response from turbotax.intuit.comBy TurboTax Care Team, October 18, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Taxes
on October 17, 2025
Posted by: Mitz13
from 3790 East Markle Avenue
I couldn't understand half of the things that was being asked so I don't even know if I did it properly because there wasn't enough guidance to explain to me what numbers they were asking for I expect TurboTax to help me and to show me those things more clearly
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Gap in software
on October 18, 2025
Posted by: TKTKfjsaopijsaoi
from IL
No way or not easy to find a way to file state and federal taxes in different methods (efile vs mail).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on October 18, 2025
Posted by: Angelec
from Nj
I was glad this web was so easy for me to file my documents
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
You suck
on October 18, 2025
Posted by: Hate yall
from Fl
Thanks for making me pay more in your crappy app. Loved it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy to navigate
on October 19, 2025
Posted by: MrChurch444
from New Jersey
Quick and Easy. Finished faster than expected. fantastic
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is outstanding
on October 19, 2025
Posted by: EthanLaw
from Texas
Excellent service. Great opportunity and they helped
Response from turbotax.intuit.comBy TurboTax Care Team, October 21, 2025
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com