Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Good, especially with history using the software
on January 30, 2025
Posted by: Diggle
I like the importing of my information however the pressure to upgrade and inability to submit free for some more common situations is a bit much. I get a service needs to be paid for but the push for up selling is annoying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Pay for regular then charge extra fees
on January 30, 2025
Posted by: kchicas
kind of sad how they charge extra fees when they never used to to file with them. I used to only pay for the filing with them as they have always had the option for the max filing feature with them but now they are charging an extra fee that is processed at the end after selecting most basic tax filing option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax was okay
on January 30, 2025
Posted by: SparkySundevils23
from NM
I filed my tax but it was rejected the first time so I had to wait a couple of days just to submit the finalized tax. This is the first time this has happened to me which was not cool
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service for Busy Individuals!
on January 30, 2025
Posted by: Mojolava999
from Richmond, CA
I found the site easy to use and helpful, especially for people who do not have the time to spend processing their taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and quick
on January 30, 2025
Posted by: Janelle99
Easy and Quick turbo tax walked me through everything completely.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Heck yeah
on January 30, 2025
Posted by: GabeOwners
Easy to use. Straight to the point. Will continue to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s so easy
on January 30, 2025
Posted by: Vee2929
from San Antonio
It was very easy to file with turbo tax
I loved everything about the website thank you for making it so easy to use
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and price is good
on January 30, 2025
Posted by: Lets finish this
from TX
Easy to complete. Price is good. If it could import my 1099 stuff, I would rate higher
Written by a customer while visiting turbotax.intuit.com