Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(71,977 Reviews)
Rating breakdown 71,977 reviews
5 Stars
53,786
4 Stars
7,953
3 Stars
3,448
2 Stars
2,130
1 Star
4,660
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Beware
on October 15, 2025
Posted by: IronmanQuinn
from MA
clunky and starts out saying free and one simple thing made it switch to not free feel like I was swindled
didn't have the time to fix though
didn't have the time to fix though
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on October 15, 2025
Posted by: Kingdom 1208
from , VA, USA
Good job and very easy to do Did the return very quickly
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Quit lobbying and scamming your users.
on October 15, 2025
Posted by: Jmfleeno
from LA
Quit lobbying to keep taxes complicated and fees high. Your tool charges way too much for what it provides and tries to trick users into selecting a more expensive option at every turn. I had a terriable experience using the tool as a result.
This could be a good product that provides value for a resonable fee but by squeezing every drop you make the tool worse and drive users away. I will not be using turbo tax again if I can help it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on October 15, 2025
Posted by: JGoude41
from Tx
It was very easy for me to do as my first time filing by myself
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on October 15, 2025
Posted by: Kate1863
from 205 Brazos Lane
I love the guidance factor and how easy it easy to file from home without needing to go to an accountant
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Like TT but priced too high for seniors
on October 15, 2025
Posted by: DBnC4tx5
from Texas
Long time user of Turbo Tax Priced too high for seniors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's awesome
on October 15, 2025
Posted by: Ron and Riri
from Ca
stress-free So helpful I was like mortified to even try to do taxes for the first time by myself but this worked out great
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks turbo
on October 15, 2025
Posted by: Kat1016
from California
Helped me file with ease! It Was great. Thank you.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com