Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,448 Reviews)
Open Ratings Snapshot
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Fast, easy, and affordable
on January 28, 2026
Posted by: Turbotaxissimple
from 1084 Maple Hollow Rd, Apt 2
Fast and easy proccess and guides you through the steps with detail explaining everything making it easy to file your taxes yourself and save money compared to going to a tax preparer that charges 3x as much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
sucks and crooks
on January 28, 2026
Posted by: ferris19
from nebraska
pretty crappy you forced me to pay 49 for the free version, that is just a rip off in my eyes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Thanks Turbo tax
on January 28, 2026
Posted by: Mtown Shorty
from Virginia
Ok good awesome wonderful kind nice I good with turbo
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo tax is not the best anymore
on January 28, 2026
Posted by: Banananalarry
from California
Tried to obtain my 2024 tax e file docs to due being rejected. Does not allow m to view and states I never filed yet IRS states I did but they don’t have my documents themselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo is great
on January 28, 2026
Posted by: Nalls1983
from Georgia
Excellent and easy would recommend to others to process
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Trubo tax is awesome
on January 28, 2026
Posted by: biswa10
from florida
Its an excellent product and its very easy to easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
100% Turbo Tax Filing
on January 28, 2026
Posted by: lrjvb
from Maryland, MD
Turbo Tax has helped me file my tax for the first time. I highly recommend this app for those who needs help or would like to file their taxes. It was also for a first timer to navigate and fill in information.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
fast
on January 28, 2026
Posted by: Anonymous
from WA
fast and easy to use but the fees are a little high
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
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