Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(71,978 Reviews)
Rating breakdown 71,978 reviews
5 Stars
53,787
4 Stars
7,953
3 Stars
3,448
2 Stars
2,130
1 Star
4,660
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Extra cost for gambling
on October 13, 2025
Posted by: Casino costs more
from Canyon country, Ca
I had to add a casino win this years taxes and I was charged an extra $69 for another form which sucked. Credit karma needs to keep the tax filing on it's site, last year was a mess. Otherwise, awesome service. I've used it for years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on October 13, 2025
Posted by: Kass68
from Texas
This was an awesome experience. I'm honor to use Turbo Tax.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam Software
on October 14, 2025
Posted by: Ethan129
from Washington
Making me pay for a form that I don't even have to fill out was a waste of money and my time. I wish I could get a refund this is ridiculous. I will not use this service again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super awesome
on October 13, 2025
Posted by: Eatme2323
from California
They were the best ever they were really helpful super fast glad I went through him
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2024 tax year batter than 2023
on October 14, 2025
Posted by: chuckf85351
from AZ
Better this tax year than last 2023 tax year......
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax isn’t scary
on October 14, 2025
Posted by: Squid58
from MD
So easy to use. Very thorough and specific. Questions can be answered in a chat.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on October 14, 2025
Posted by: JMV79
from Tennessee
Great experience as always. Makes filing my taxes easy,
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on October 14, 2025
Posted by: Me 20242
from Montara
It was good nothing else to say about this application
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com