Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(71,978 Reviews)
Rating breakdown 71,978 reviews
5 Stars
53,787
4 Stars
7,953
3 Stars
3,448
2 Stars
2,130
1 Star
4,660
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I had fun filing this year
on October 13, 2025
Posted by: Andreatejas
from Ga
It was easy to follow the steps . No compilations at all.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple to use
on October 13, 2025
Posted by: skatethis
from New Mexico
I liked the simplicity of filling with TurboTax and would use it again
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on October 13, 2025
Posted by: GKVillafone
from Texas
Overall good product helpful when you don't want to hire an accountant
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax has been very good to work with
on October 13, 2025
Posted by: Sumdyljj
from 10177 Jenny Lynn Way
Tiffany was very nice, patient, and helpful. Very happy with her
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
It’s great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
long time user
on October 13, 2025
Posted by: marjiofchickens
from Washington state
I have been using Turbo Tax for years. It’s fast, easy, and accurate. Love it!
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Incorrect rejection spot!
on October 13, 2025
Posted by: Jamilynn15
from Ny
My return keeps getting rejected and when brought to the section that is rejecting it doesn’t match the reason for rejection!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on October 13, 2025
Posted by: Karaya77
from North Carolina
Have used TurboTax for many years, they always make it so easy to file.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cost more than you said
on October 13, 2025
Posted by: Cost2024
from California
I was disappointed in the cost, It said $59 but cost $123.00 . Your cost is greater than my return. As a elderly person, every penny counts. But, I am sure me complaining won't matter.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com