Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Taxes
on October 14, 2025
Posted by: Me 20242
from Montara
It was good nothing else to say about this application
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on October 14, 2025
Posted by: BBucket
from Illinois
I enjoy using TurboTax because I can do my taxes from the comfort of my home
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS FAST & EASY
on October 14, 2025
Posted by: Anonymous
from WASHINGTON
JUST ENTERED EVERYTHING AND IT WAS NICE AND EASY. EVERYTHING WENT QUICKLY AND NO PROBLEMS WITH UPLOADING STUFF
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on October 14, 2025
Posted by: hardy66
from utah
Whenever I have had problems friendly help is always there.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax sucks and scams you for money
on October 14, 2025
Posted by: EJustice
from CO
too expensive, site sends you in circles and is not user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on October 14, 2025
Posted by: GIG213
from California
Very easy process. Simplifying daunting topics and very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax Hate the loss of the disc
on October 14, 2025
Posted by: maltesebaby
from AZ
I have used Turbo Tax for several years. I was very comfortable with the ease of using a disc and was unable to do so this year. Next year, I would love to see that option return. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on October 14, 2025
Posted by: Eddie2027
from Florida
Fast, easy to use and keep data saved so you can finish when you like.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com