Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
good
on October 12, 2025
Posted by: 20225
from ky
easy to navigate and explain will suggest to friends
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful for new user
on October 12, 2025
Posted by: Bailey2020
from IL
I like the step-by-step instructions and it was helpful for a first-time user.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Divya Sai
on October 12, 2025
Posted by: Pentyala
from NEW JERSEY
Easy to use. No complainants to report. A bit expensive
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we’re always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax works great.
on October 12, 2025
Posted by: C Ray N
from Texas
Excellent software. Very easy to navigate. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So helpful. Anyone can do it.
on October 12, 2025
Posted by: mrkbcknr
from Ca.
Good experience. No need for and CS agent. The AI guidance was very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy to Use
on October 13, 2025
Posted by: mldyhbn
from Hawaii
Easy to use. Prompts helpful. Reviews documents.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a necessity.
on October 13, 2025
Posted by: Bressler
from NJ
I have used Turbotax for years and I will continue to usse it.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024 Taxes
on October 13, 2025
Posted by: Priss and Albert
from Texas
It was great. Everything was easy to input and there were areas to ask questions
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com