Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(72,054 Reviews)
Rating breakdown 72,054 reviews
5 Stars
53,841
4 Stars
7,960
3 Stars
3,456
2 Stars
2,131
1 Star
4,666
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Just take the return
on September 25, 2025
Posted by: Lb96
Fees keep going up. Ridiculous. At this point youre just paying them your whole return. For the actual working class its complete garbage.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad it’s over
on September 27, 2025
Posted by: Anonymous
from Pa
Had no involvement with any TurboTax representaives
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax easy to use
on September 28, 2025
Posted by: Augirl
from Alabama
Easy to use and helpful information and it’s quick
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too expensive
on September 28, 2025
Posted by: Cody122365
from illinois
easy to file my taxes but the cost is outrageous!! I picked the free version all the way through but still expensive! $119 to file. wow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very helpful
on September 29, 2025
Posted by: Roccodad
from ca
usage of program is easy. Having problem getting returns excepted by IRS.
Response from turbotax.intuit.comBy TurboTax Care Team, September 29, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on September 29, 2025
Posted by: Jojomojo47
from Kansas
Guidance, accuracy, compatibility, features, interface.
Response from turbotax.intuit.comBy TurboTax Care Team, September 29, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Free?
on September 29, 2025
Posted by: Mattarino
from Indiana
Being forced to spend money. Says free but doesn't mean it. So you have to go with whatever they're requiring.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, September 29, 2025
We really appreciate your positive review and honest feedback. While we’re glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gator27
on September 30, 2025
Posted by: Gator27
from AUGUSTA Georgia
It was nice and helpful it really was easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com