Always an easy process, but I hate how they try and trick you into charging you for more products. Watch out for the "Max" upcharge. And make sure you don't select the early direct deposit for a $25 fee. They used to be really good, but now there are alot of hands in the cookie jar.
I did not have to interact with anyone but this program is expensive they charge you a fee of 40 dollars and also another fee for federal and then another for state so they end up taking 110 dollars of your money before you can even file taxes. they make you do the deluxe no other option to do taxes should give you other option so it would not cost so much.