Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Easy!
on January 30, 2025
Posted by: lloving121
from Minneapolis MN
Super easy and simple! Asking over and over again if I want to upgrade is annoying but overall easy and pleasant experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Go slow and read every detail when filing
on January 30, 2025
Posted by: gordybombers
Always an easy process, but I hate how they try and trick you into charging you for more products. Watch out for the "Max" upcharge. And make sure you don't select the early direct deposit for a $25 fee. They used to be really good, but now there are alot of hands in the cookie jar.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great tool for self-preparing your taxes
on January 30, 2025
Posted by: Anonymous
Easy to follow the step by step directions. Can go back to review input prior to transmitting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
turbo tax is not that great
on January 30, 2025
Posted by: TheresaBork
from az
I did not have to interact with anyone but this program is expensive they charge you a fee of 40 dollars and also another fee for federal and then another for state so they end up taking 110 dollars of your money before you can even file taxes. they make you do the deluxe no other option to do taxes should give you other option so it would not cost so much.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Annoying
on January 30, 2025
Posted by: Aliesham
from WI
Charge too much and don't say anything until last minute
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Very easy and time saving.
on January 30, 2025
Posted by: Boywonder50
from Florida
Fast and easy way to submit your taxes. I highly recommend this product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Its good service but too expensive
on January 30, 2025
Posted by: Opie8080
from Luling, La
The service is great but i find the fees are way too expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you Turbo Tax!
on January 30, 2025
Posted by: LindseyLinz
from Minnesota
Had a very easy time doing my taxes as well as my boyfriend's.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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