Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Love TurboTax...use it every year
on January 30, 2025
Posted by: JR579
I use turbo tax every year and I do it myself. Love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
was great
on January 30, 2025
Posted by: Billa1978
you have to pay again and then when I filed i had to pay over 100.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on January 30, 2025
Posted by: Dusk92
Turbotax was simple and easy to use. Great for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Help Line
on January 30, 2025
Posted by: B350
from Cedar Lake, IN
First time user and although it was kind of tedious I made it through after a couple calls for assistance. Margaret and John, whom I spoke with were very helpful and got me through the process. I did receive a notification that my state return was rejected. I did have to make another call and received great help in getting the correction taken care of and refiled with state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy taxes
on January 30, 2025
Posted by: Becloud tax 24
from Ringgold,GA
Very easy to use ,allows me to do my own taxes rather than having to go out for help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love Turbo Tax!
on January 30, 2025
Posted by: tonjastories
from GA
Easy to use and very helpful. It's pretty hard to make a mistake
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TTax
on January 30, 2025
Posted by: Maleko P
from Fort Collins, CO
Customer service was amazing! The software is easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Repeat customer loves ease of product
on January 30, 2025
Posted by: Hhen86
from Colorado
Super easy and user friendly. Have used them for several years and it always goes smoothly.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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