Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy to follow
on September 13, 2025
Posted by: Breeanna15
from SLC UT
Been using Turbo Tax for many years with no problem
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on September 15, 2025
Posted by: jcwebwe1954
Great was so easy to used. Thank you so much for your help
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of use
on September 16, 2025
Posted by: OreceR
from Fairview Heights, IL
Enjoyed the experience for my first time ever using Turbo Tax.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on September 16, 2025
Posted by: Turbo Tax 98765
from Bellevue, WA
Turbo Tax makes it easy! I will definitely use it next year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, September 28, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome app
on September 16, 2025
Posted by: Willie35
from Sacrament,CA
Easy to use and excellent help no issues what so ever will continue to use
Response from turbotax.intuit.comBy TurboTax Care Team, September 28, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy file
on September 17, 2025
Posted by: Gavin13
from Canton MO
Good easy to use lil pricey but done quick and easy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Superior User Interface
on September 17, 2025
Posted by: CherieJump
from Tennessee
I am a Sr. UIUX designer and hold the Turbo Tax model as the gold standard for a seamless user interface experience.
Response from turbotax.intuit.comBy TurboTax Care Team, September 30, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is for everyone
on September 18, 2025
Posted by: BJason83
from Bloomington, IL
Quick and easy. zero dollars up front. I use it every single year
Response from turbotax.intuit.comBy TurboTax Care Team, September 28, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com