Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Nicely done
on September 4, 2025
Posted by: Bentrod77
Everything was easy all the way up till it ask to efile. Took no time to upload all documents and enter all personal information. When doing file had to go search for last years documents and that was not easy. All the features were great compared to other sites. Was guided through everything easily and app accurately added all information.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Question
on September 5, 2025
Posted by: Lishibelle
from Orlando, FL
What am I gonna do with all my free time now that I don't dread doing my taxes?
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you for making this easy
on September 6, 2025
Posted by: SuzyQ8322
Super easy and helpful tips. Was anxious about doing this on my own but the questions and format was easy to understand and work through
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax kicks buttocks!!
on September 6, 2025
Posted by: Kirby 02
from Richmond VA
Excellent simple fast I did it with half my brain tied behind my back
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on September 8, 2025
Posted by: amber7870
from Charleston WV
Great access quick easy and easily understood. Love it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on September 8, 2025
Posted by: OARW
Easy to use.
Very user friendly.
Makes filing taxes a breeze.
Very user friendly.
Makes filing taxes a breeze.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Experience
on September 9, 2025
Posted by: Masonrt12
from Sacramento, CA
Good quality, relatively easy to use. It's somewhat unfortunate how much they charge for some services like CA state tax returns. Also if you are declaring unemployment income it charges you for that form also. Expensive but easy to use
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great company
on September 9, 2025
Posted by: Shybest
from Wolf point MT
Helpful and accurate and good price. I would never use a different app or one of the tax companies that do them for you. This is a great app
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com