Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Don't pay unless the features confirmed
on August 26, 2025
Posted by: Adi77
Not happy with the fact that I couldn't make changes to the return interface like I wanted to support the dual status return filing. Also misled me by making me pay and saying this option is available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend
on August 26, 2025
Posted by: AnndA2024
from Washington
Turbo tax makes it easy and helps me identify all areas. It has great prompting questions to get me the right deductions and end result
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough and simple
on August 26, 2025
Posted by: Willis 11
Product is Excellent. Thorough and simple, easy interaction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and Convenient
on August 27, 2025
Posted by: Shay0005
Easy to navigate and understand. The process wasn't as long as I thought it would be and I feel confident that everything is accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax only!!!
on August 27, 2025
Posted by: Lexusmb2004
I’ve been using TurboTax for years. It is very easy and convenient. Crystal helped me today. She has great costumer service skills. Thanks so much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple
on August 27, 2025
Posted by: Brya12
from Washington
Easy peasy. App crashed. Guidance was great and interface was smooth to understand.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on August 28, 2025
Posted by: Kjjabs
from Texas
Simple and easy to navigate. Happy to be able to just log in and get it done without any hassle
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax lies!
on August 28, 2025
Posted by: MommaD 342
from Missouri
It says file federal for free but you always have to pay at the end. It doesn’t give a choice
Written by a customer while visiting turbotax.intuit.com