Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy!
on January 28, 2026
Posted by: yajairah
from CA
Always quick and easy, turbo tax never fails to satisfy my needs.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!
on January 28, 2026
Posted by: Garndt
from Illinois
Turbotax has incredible features and made the process so smooth. It is like they make it easier and easier each year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very helpful and has patience.
on January 28, 2026
Posted by: Ma_Jenni
from North Carolina
It’s a little hard at first. May take a while but I’m guessing if needing any help the probability help
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still the Best!,
on January 28, 2026
Posted by: Olivers9898
from California
Even though it seemed like it was a little more difficult to do this year, Turbo Tax is still the best (and cheaper way) to file my taxes…..maybe it’s because I’m another year older 🤣
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes yay
on January 28, 2026
Posted by: Chey2019
from Ohio
Turbo tax is so easy to use. However, lat year there was an option to pay state taxes with your refund and it wsta option this year.
Would have preferred it tbh.
Would have preferred it tbh.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 28, 2026
Posted by: Arfcomputer
from Nebraska
Great experience. Use every year and it works great each time.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice
on January 28, 2026
Posted by: Edchi
from CA
helped a lot. Thank You we have our tax done early
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ok
on January 28, 2026
Posted by: Lil one 1972
from Louisiana
Yes they areYeah what's worth it to be the way they are
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com