Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Money Grabbing
on January 30, 2025
Posted by: NotHappy26
from Illinois
My biggest complaint is the cost to refund. It showed $39 to file federal and $39 to file State. I chose these two options with TOTAL EXPENSE at $78.
The last screen shows me $118 because there is a $40 charge just to pay for my fees with my federal return. This was not disclosed when I elected to pay for my fees with my return. The only info that was disclosed was the time of the return would. At this last screen there is no way to change how you pay, so you either have to start over or bend over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is pretty good
on January 30, 2025
Posted by: yunusjon
from IA
it was little difficult to log back in since i changed my phone number
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
False Advertising/Easy To file
on January 30, 2025
Posted by: TiTi2155
from philly
filing is easy but Turbotax promotes "free Filing" and yet when you file they charge you $49 to file your federal and $39 to file your state return and an additional $40 to use your federal return money to pay those fees. Thats literally false advertising!!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing spectacular
on January 30, 2025
Posted by: loosy1985
from United States
LOVE turbo tax i have horrible dyslexia this is so much better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super
on January 30, 2025
Posted by: Maggie508
Awesome thanks so simple and quick hope I get refund advance!!,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awsome
on January 30, 2025
Posted by: youvana
from ohio
fast and easy and it lets you know if you need help there is always someone avaliable to be there for you ive been dealing with turbo tax for over 20 yrs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to do you taxes for the best refund!
on January 30, 2025
Posted by: Helga12345
from Illinois
So easy and fast and I feel great knowing that it was checked and rechecked for accuracy and biggest refund!
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on January 30, 2025
Posted by: jchery55
The system was easy to navigate and was fast. I've used this for many years and will continue to use it for years to come.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com