Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(72,131 Reviews)
Rating breakdown 72,131 reviews
5 Stars
53,922
4 Stars
7,967
3 Stars
3,450
2 Stars
2,131
1 Star
4,661
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax is great!
on July 13, 2025
Posted by: gman77ggirl
from hogan NY
It was very straightforward and easy to use. I enjoyed the insightful tips and suggestions
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy to use!
on July 13, 2025
Posted by: bran330
from Queens, New York
Turbo tax is an easy tool to use. I love the way I didn't have to scramble looking through documents, all with a click of a button and scanning the documents I had in hand!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Returns failed to transmit when I hit button!
on July 14, 2025
Posted by: TagLadysMan
When I filed my taxes this year. they never got sent.
I have filed and been with TurboTax for 7-8 years now and have never had such a poor result as 2024's tax Year filing. I have never had an issue filing, and I submitted(so I thought) early in March 2025 instead of past years when I did them near or on April 15 just out of priniciple! Not only did my taxes not get submitted in March, as a result someone else claimed my daughter as head of household. My ex wife and I had a verbal agreement, she gets the dependent claim, I get the Head of Household claim!!! Because my taxes didn't transmit, not only do I now face fines, interest, and penalties but instead of a refund, I now owe 857 + fines, interest, and penalties!! Gee fricking thanks TurboTax!!! Y'all can say I never hit the transmit button, but I am an accountant who once had a TIN, and I have been with y'all many years now for convenience of reprinting returns on demand, and I know I hit transmit!!!
I have filed and been with TurboTax for 7-8 years now and have never had such a poor result as 2024's tax Year filing. I have never had an issue filing, and I submitted(so I thought) early in March 2025 instead of past years when I did them near or on April 15 just out of priniciple! Not only did my taxes not get submitted in March, as a result someone else claimed my daughter as head of household. My ex wife and I had a verbal agreement, she gets the dependent claim, I get the Head of Household claim!!! Because my taxes didn't transmit, not only do I now face fines, interest, and penalties but instead of a refund, I now owe 857 + fines, interest, and penalties!! Gee fricking thanks TurboTax!!! Y'all can say I never hit the transmit button, but I am an accountant who once had a TIN, and I have been with y'all many years now for convenience of reprinting returns on demand, and I know I hit transmit!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect
on July 14, 2025
Posted by: Bigcoop_12
from Calhoun City, MS
Perfect like always. Always fast and sufficient never any problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on July 16, 2025
Posted by: Chrism0228
Easy to use. Made filing taxes a breeze. Filling from your own home
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Is aswoone
on July 16, 2025
Posted by: Mikey eyes
I had great experience with TurboTax and shawn helped me out a lot
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on July 16, 2025
Posted by: Adrv19
The experience is very helpful everything is in order.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on July 16, 2025
Posted by: X444
Great really had a great experience with turbo tax
Written by a customer while visiting turbotax.intuit.com