Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AWSOME
on July 23, 2025
Posted by: VI23
from NT
EASY I REALLY ENJOYED THIS PROCESS!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is a Good Option
on July 23, 2025
Posted by: DanieVick
from Georgia
I like using Turbotax. It's easy to navigate and I like the learn more options to better understand what I'm doing. The only thing I don't care too much for are the very expensive fees even when I'm doing the free filing option.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was easy and I plan to use it again soon
on July 23, 2025
Posted by: moon12
from Sacramento, Ca
Using Turbo tax is easy because it helps me go through the calculating step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No so great but still not bad
on July 24, 2025
Posted by: Beanie39
from Massachusetts, Boston
Stuck in a loop i don't know why had to skip the steps and wait for the end to fix the or move on, it was something with the cypto page where it asked if I made any money off cypto and either choice just reloaded the page and didn't go to the next question had to back out to main page and select another section to complete
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is pricey
on July 24, 2025
Posted by: Steven 2025
Easy to use but way too expensive . could have had in person return done for that price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on July 24, 2025
Posted by: Everett325
from Texas
I was helped by Sandra and I believe she was God sent and made available to help me today. Since I haven't used the software in a while she helped me navigate through this and to better my skills with the e-file process. Thanks Sandra, it was unforgettable experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is EASY TO USE!
on July 24, 2025
Posted by: perodeau84
from Louisiana
Very easy to use and QUICK!! It literally explained all the details that you need to know and it offered support, if needed. I highly recommend using Turbo Tax Online to anyone filing taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works as it should.
on July 25, 2025
Posted by: IOU4this
I was unclear in a few areas. I was able to call the support phone number and got the issues resolved.
Written by a customer while visiting turbotax.intuit.com