Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(72,192 Reviews)
Rating breakdown 72,192 reviews
5 Stars
53,970
4 Stars
7,970
3 Stars
3,451
2 Stars
2,133
1 Star
4,668
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is my #1
on July 5, 2025
Posted by: Cullinan
from Robesonia PA
I hhave been using Turbo Tax for years and it’s convenient, easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed in Turbo Tax
on July 5, 2025
Posted by: Th3wook
from Oregon
The program and app itself runs fine and does what it is intended to do, but I would not suggest it to anyone to use because if the cost. It’s continually increasing and isn’t free like they state it is, save yourself $150 and don’t use this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommended
on July 6, 2025
Posted by: Beautiful1984
from Dayton, Ohio
It was so easy and didn't take a lot of time. It gave a lot of suggestions as well to help get the maximum refund.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, July 7, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Milked my Refund w junk fees
on July 6, 2025
Posted by: JoeyBobby666
If I could give 0 stars I would - Turbo Tax takes so much of my refund for their garbage fees and I know they are lobbying the US government to prevent a free and easy tax file system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
👍
on July 6, 2025
Posted by: Cue88
I found turbotax to be a well oil machine for me to navigate my taxes with little to no problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
A RIP OFF.
on July 6, 2025
Posted by: S1235
Turbox Tax 2024 is a complete mess. It was difficult to maneuver and enter all the required figures. I did not enter my retirement information. I had to pay just to print my document, I could add all the donations because it would not let me. I had to turn off the computer several times just to figure out how to submit the documents. when I finally got to the page to submit the document, it didn't give me the option to have my state submitted. I paid for this but it was not acknowledged. I don't like that Turbox Tax cannot be accessed unless its downloaded. What about the disks? this is confusion and asks for addition payment even after the download is paid? I hate this new system. It needs to be returned to the disks and have the same program. I HATE THIS NEW DOWNLOAD SYSTEM. I HAD TO PAY WITH MY CREDIT CARD JUST TO PRINT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on July 6, 2025
Posted by: Reeannalynn
from Nevada
Super fast, caught all my errors. very very easy to use
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on July 7, 2025
Posted by: Missy54561
from Earlton ny
Was great amd easy to do. I found it possible to get mybtaxes done quickly
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com