Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Stop lying in your commercials. It's not free.
on January 30, 2025
Posted by: KennyTR
I find it frustrating that you say that filing your taxes before a certain date will mean it's free, but it's not. I had to pay 88 dollars out of my own wallet because I didn't get a big enough federal return this year. Not sure why they couldn't take it out of my state return, but whatever. How am I meant to trust you to file my taxes when you lie in your commercials?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on January 30, 2025
Posted by: CCB83
from Lafayette, LA
Quick and user friendly. Filed federal, res. state and non-res state in under 30 minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes are a scam
on January 30, 2025
Posted by: SinlgeMOMrobbed
from Richmond, va
I have been using turbo tax my entire life. From when I FIRST FILED TAXES WHEN I WAS 15. I have never had to pay an extra fee on top on the $49 that's charged. It really sucks that the truth is the more money you make the more they take. This partially is not your fault but sneaking that extra fee in at the end is misleading and almost false advertising since the commercials and adds all say its free or $49.
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Great!
on January 30, 2025
Posted by: klwats
I have been using TurboTax for years and love how easy you guys make it. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on January 30, 2025
Posted by: Kimy93
from Nevada
Simple to use, fast and doesn't cost you an arm and a leg to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome my go to every year!!
on January 30, 2025
Posted by: Ivy 55
from minnesota
use it every year, it works great, i recommend to all of my friends,
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is amazing for my first time using it
on January 30, 2025
Posted by: R33v
from Rome ga
It was an amazing experience alva was very patient and professional. She walked me through all my questions and answered everything with ease
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on January 30, 2025
Posted by: 2025mkuss
Very helpful and useful Appreciate all the help I get
Written by a customer while visiting turbotax.intuit.com