Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Excellent
on January 30, 2025
Posted by: Roger03
I have used Turbo Tax for many years, and it has always been excellent. I don't have any need to talk to experts for help because everything in the software is easy to understand and follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
confusing to navigate
on January 30, 2025
Posted by: kimby0831
from tenn
confusing website to navigate. i have filed with you guys before and it appears on the website like i haven't
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
is was easy to fill in
on January 30, 2025
Posted by: bbickford
easy to fill in......................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Would Recommend
on January 30, 2025
Posted by: KimKym74
Very easy to follow instructions. Easier than other sites. Price was fair.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy and Efficient, but a Little Pricey: My TurboT
on January 30, 2025
Posted by: Kahuna303
from Colorado Springs
I recently used TurboTax for my tax return, and overall, I was pretty impressed with the experience. While I do wish it was a bit cheaper—tax season can get expensive enough as it is—TurboTax made the process relatively painless. The interface was intuitive, and I was able to file my return quickly and efficiently. The step-by-step guidance helped me feel confident that I wasn't missing anything important, and I appreciated the tools they provided to optimize my return. Even though the price was higher than I'd like, the ease of use and convenience made it worth it in the end. Would definitely recommend if you're looking for a reliable, user-friendly way to do your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Incorrect operation of the service
on January 30, 2025
Posted by: MaxOvsiuk
from Chicago
We filled out a tax return through TurboTax last year, received confirmation nunber, received a pdf file from the application and a refund from IRS. But this year, the system says that it has no data that we filed a return through it last year and offers options to choose from that are completely inapplicable in this case (filed through another application, did not file at all, etc.).
It also says that the AGI I indicated for last year is incorrect. Although I checked all the declarations in both paper and electronic form, and it is the one I filled out that is indicated there.
It`s very strange.
It also says that the AGI I indicated for last year is incorrect. Although I checked all the declarations in both paper and electronic form, and it is the one I filled out that is indicated there.
It`s very strange.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Yay TurboTax
on January 30, 2025
Posted by: Anonymous
Thanks for the ease of tax filing. Makes everything easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always used turbo
on January 30, 2025
Posted by: Chloe707
from Texas
Quick and easy I’ve always used turbo tax to file my return and never had issues
Written by a customer while visiting turbotax.intuit.com