Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on January 28, 2026
Posted by: BrianGanley
from Texas
Been using for years. Easy to understand, and file.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TOO MANY ADD FEES
on January 28, 2026
Posted by: Sad Customerr
from New York
It is not ok for TurboTax to charge a fee to add my own funds into my personal bank account its already been a hard year lost job I need every cent I’m really disappointed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Easy
on January 28, 2026
Posted by: Jacksplace
from South Carolina
TurboTax is easy to use and helpful and saves you money
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Evelyn pug
from Oh
No problems. Went fast. Walked me thru. Maxed my return. Happy
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 28, 2026
Posted by: Yiddies
from ohio
It's easy to use and reliable. Lots of help if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Don’t use the app
on January 28, 2026
Posted by: Jeez really
from Ri
I just had an overall hard time with completing the information. It doubled some of my 1099s and I had to delete them. It’s just an overall not easy experience maybe because I used the app. Big mistake!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Lynn899
from Michigan
Very fast and accurate. Definitely recommend to others
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Just fine
on January 28, 2026
Posted by: Freespirit120268
from Wisconsin
Just fine. Every year it costs more to file. But, it us what it is.
Written by a customer while visiting turbotax.intuit.com