Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,448 Reviews)
Open Ratings Snapshot
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Easy
on January 28, 2026
Posted by: Shayne31
from Pennsylvania
Was very easy and self explanatory I was able to load my w2s and every quciks and easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
turbo tax is good
on January 28, 2026
Posted by: quess who
from pa
quick and easy,they explained what they did and why
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awesome answers
on January 28, 2026
Posted by: ronchore
from idaho
i use turbo tax every year an its easy simple well explained catches all i recomend to all
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great
on January 28, 2026
Posted by: DennisDebbieK
from Michigan
Very easy to do because of the automated checking for additional tax breaks.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
No other way to do your taxes!!!
on January 28, 2026
Posted by: Jenni Lynn
from Kentucky
always easy and straight forward ... I've been using it for 20+ years
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
super annoying and overwhelming amount ads
on January 28, 2026
Posted by: TAX FREE COUNTRY
from AMERICA
super annoying and overwhelming amount ads and unnecessary data collection.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Awsome
on January 28, 2026
Posted by: Bruce J L 64
from wisconsin
Everything was ok but I wanted to file for free great
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax
on January 28, 2026
Posted by: Anonymous
from Georgia
Fast and easy to use and reminds me of any items I might have overlooked. I have used it for the last 8 years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
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