Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy to use
on January 30, 2025
Posted by: abby2025
from AL
Very easy to use and when you don't understand something they have helpful tabs that explain further if you need help understanding the material
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 30, 2025
Posted by: Nadia5150
from New Mexico
Was a great experience, only thing is On my filing it stated that my state return could not be filed so not sure if that has to be done by mail or if they went through?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so easy to use.
on January 30, 2025
Posted by: jess16mac
No complaint. Very easy to operate. Use Turbo Tax every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service, easy, and convenient.
on January 30, 2025
Posted by: alzamora09
from Laredo, Texas
great service, easy, and convenient. I wont ever got back to in person filling.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 30, 2025
Posted by: Jazzi88
from Montgomery, AL
I have been using Turbo Tax for years and it has always been so easy to do. It's is literally step by step and easy to understand. I just take it one question at a time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is so easy!
on January 30, 2025
Posted by: Heidi 06
Have you used TurboTax for 10 years- It’s amazing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than HRR. Clear on why you need upgrade.
on January 30, 2025
Posted by: N8B8
Better than H&R Block. Calling them out specifically because I had 2 bad years in a row with them. I file myself online. H&R block adds unnecessary features sneakily during the tax process.
TurboTax on the other hand was VERY CLEAR WHY I needed to upgrade, and I had to click the button myself, rather than it being auto added simply by clicking next and not reading the fine print. This is why they get 5 stars.
TurboTax on the other hand was VERY CLEAR WHY I needed to upgrade, and I had to click the button myself, rather than it being auto added simply by clicking next and not reading the fine print. This is why they get 5 stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 30, 2025
Posted by: tanman0813
from Greenville SC
Great..................................................
Written by a customer while visiting turbotax.intuit.com