Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great and easy tool
on January 30, 2025
Posted by: BOokdmaster
Always use it every year. Recommend everyone. Very easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TURBO TAX IS NOT FREE
on January 30, 2025
Posted by: Amber32456346
from iowa
I thought filing through turbo tax was supposed to free. I had to pay 200 dollars to file my taxes. Not exactly happy with this. I already get next to nothing back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
turbo payment
on January 30, 2025
Posted by: Anonymous
very happy about the app but the thing is, its expensive now. and just to say that i use to use turbo tax for free now i have to pay
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax worked out well in the end.
on January 30, 2025
Posted by: Lynn won
from Grand Rapids, MI
I have been using TurboTax for 13 years. This year's seemed to be the most difficult only because it was so different that what I was used to. Once I run through the process several times my anxiety calmed down and everything worked out fine.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Awesome!
on January 30, 2025
Posted by: chiwly
from Washington state
Easy step by step instructions if just inputting W-2s. Takes less than an hour to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is great
on January 30, 2025
Posted by: JR WI
from Edgar Wi
easy to use and walks you through everything with good helpful info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax review
on January 30, 2025
Posted by: Sweetpea2436
It was fairly easy however I don't like when they ask your a question if you say no but go back because u wanted to do yes instead it doesn't give u the option to change it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy and thorough
on January 30, 2025
Posted by: jisnders77
Pretty easy for me and helpful not to miss information
Written by a customer while visiting turbotax.intuit.com
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