Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Awesome Job!!
on January 30, 2025
Posted by: RomineS79
from Pratt, Ks
Fast and accurate! I enjoy doing my own taxes with TurboTax/Intuit!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love Turbo Tax
on January 30, 2025
Posted by: KimW23
Turbo Tax has always been good! Easy to navigate and understand!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Some irritating details
on January 30, 2025
Posted by: KFalk
from United States
Just hate that I have to do multiple steps every time I back track and also that I have to sign in again every time I leave the TurboTax screen when using my mobile device
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
A taxing experience that's enjoyable.
on January 30, 2025
Posted by: GowiththeflowRo
Have used Turbo Tax Deluxe for many years and appreciate its user friendly processes. Keep up the good work in serving we the people tax payers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
good
on January 30, 2025
Posted by: jenc71
too expensive. I think it could be a little cheaper
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Perfect as usual
on January 30, 2025
Posted by: Peytondawg
from North carolina
workers are always amazing! super understanding and they never give up even when they seem to be at a loss, THANK YOU GUYS!!! Yall save me every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Eh
on January 30, 2025
Posted by: MissyB2255
from St. Louis, MO
I had issues advancing on the website and had to switch back and forth from the app to the website. I also wasn't aware I would be charged separately for state. I love that you can now take a photo of W-2s and it pulls most of the info from the photo. very convenient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to file!
on January 30, 2025
Posted by: DM1984
from Williamsport,PA
Easy to use. Answered all of my questions. Simple!
Written by a customer while visiting turbotax.intuit.com
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