Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,281 Reviews)
Rating breakdown 87,281 reviews
5 Stars
64,835
4 Stars
9,598
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Scammed!
on January 23, 2025
Posted by: TurboTricked22
I opted out of “premium services” but was charged anyway!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 23, 2025
Posted by: L2025
from Austin, Texas
Easy to follow and great customer service when I needed it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is painless and easy
on January 23, 2025
Posted by: davids1980
from florida
It was easy for the most part to understand and file
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too EXPENSIVE!
on January 23, 2025
Posted by: loveyandcoco
It is easy to process however, the price for filing is a bit expensive. I have a very simple tax return and I am paying too much in my opinion for this service. I will not be using it next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Always Come Back To Turbo Tax
on January 23, 2025
Posted by: Topsa
from MI
Very fast and easy processing. Everything is explained in great detail!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast
on January 23, 2025
Posted by: skeecup31
from denver
Very Simple and fast!! Thought it was going to take 3 hrs, 40 min .
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent!!!!
on January 23, 2025
Posted by: ginger5437
easy and fast!!! i will definitely refer people to turbo tax for their tax needs!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is "GREAT"!
on January 23, 2025
Posted by: Willyj836
from United States
I think it's stupid as can be that I have to pay you guys in order for you to take my money out of my federal returns. You are charging me for charging me. It's ridiculous. You also didn't say until the VERY END that you were charging me for taking it out of my federal tax return whereas before when you mentioned costs you NEVER mentioned the additional costs..... It's manipulative and disgusting. I will never use TurboTax again and I will make sure friends, family, and my customers NEVER use it again.
Written by a customer while visiting turbotax.intuit.com