Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
disappointed
on January 30, 2025
Posted by: Larry5501
from TX
I always enjoyed using your product and introduced it to my daughter last year to use for her first filing. this year it seemed more difficult to use for someone who has no college background.
I entered information for the Kansas Homestead tax credit that was over the allowed limit, The system did not delete the form and continued to send me back to correct the entered information. then it would not allow me to e-file because of the issue. I finally deleted the form and it allowed me to e-file. every year this software is glitchy.
Extremely easy to navigate through the complexities of overly complicated government tax forms. I wish I had started with this instead of paying hundreds of dollars to a tax consultant for 16+ years. Every step is clearly defined, and any clarification or information for terms or processes are a click away. All I have to do is feed it forms and answer questions, and Turbo Tax does all the work!