Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Quicky
on January 30, 2025
Posted by: John_Sambo
from Texas
I appreciated how quick and easy this process was. I will recommend to others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tas is so easy
on January 30, 2025
Posted by: 16555465
It is so easy to do and fix if you messed up. I have been using it for years and will continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Watch out for the upgrading
on January 30, 2025
Posted by: DML2
The trouble is once you start with one its best not to jump filing systems. Just because it is easier. But Turbo tax can keep scamming you and upgrading you even when you don't want to. Several times I found it would upgrade or make it seem like you had to. They hide it so you can progress with out hitting the upgrade. Shady company for sure, but I got them done and found tricks to work around there scams.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Yes! Turbo Tax was awesome!
on January 30, 2025
Posted by: BEOU
from Waco, Texas
My experience was pleasant and user friendly. Great
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
turbo tax is user friendly
on January 30, 2025
Posted by: ashgirl84
from tennessee
easy to use, some things are not clear such as the simple roth IRA question and if you mark insurance on both adults if one adult carries the family plan.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
What we would do whiteout TurboTax?
on January 30, 2025
Posted by: DAVID972025
Pretty easy to use, I'm not an expert in doing taxes but with turbotax is pretty easy to make it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
NOT FREE
on January 30, 2025
Posted by: Kito1234
Fees are deceiving. Goes from free to $128. I am assuming this is why had class action suits in the past. No cancel and start over. Very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Terrific
on January 30, 2025
Posted by: Cemi22
It was a fantastic and easy to manage way to complete my taxes. I have been using TurboTax for several years and it just keep getting better and better each time.
Written by a customer while visiting turbotax.intuit.com
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