Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
GREAT EXPERIENCE
on January 30, 2025
Posted by: Reymay
from Lakeland, FL
IT WAS A PAINLESS EXPERIENCE. SO FAST AND EASY TO COMPLETE.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
thankx
on January 30, 2025
Posted by: yupsies
from United States
as you do your taxes with them, there are always trying to get you to pay for upgraded services. i always decline and somehow get charged for the deluxe serviced that i didnt want. thanks so much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fantastic!
on January 30, 2025
Posted by: Erben1031
Fantastic and Easy to use! I will recommend this to my friends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax Help Tools
on January 30, 2025
Posted by: Nettie6
from Texas
Some of the verbiage in the 401K, IRA is difficult to understand and it does not assist when the Help icon is there the verbiage is not easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and easy!
on January 30, 2025
Posted by: JCha01
from Springfield, MO
I was able to get on and complete my taxes with no problems at all. And if I had a question or problem, there was always a link I could click to find the answer/solution.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is the way to go
on January 30, 2025
Posted by: Earl 17
So easy to use. Help is always a phone call away you get an answer immediately
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and Easy
on January 30, 2025
Posted by: Abbie15
from Conway, AR
quick and easy to use, even the nonguided option was very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on January 30, 2025
Posted by: JessicaW8
Super Easy to use. It walks you through the steps and process.
Written by a customer while visiting turbotax.intuit.com
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