as you do your taxes with them, there are always trying to get you to pay for upgraded services. i always decline and somehow get charged for the deluxe serviced that i didnt want. thanks so much.
Some of the verbiage in the 401K, IRA is difficult to understand and it does not assist when the Help icon is there the verbiage is not easy to understand.
I was able to get on and complete my taxes with no problems at all. And if I had a question or problem, there was always a link I could click to find the answer/solution.