Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,324 Reviews)
Rating breakdown 87,324 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,715
1 Star
5,892
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Sneaky Turds
on April 29, 2025
Posted by: reffahSauhsoJ
Sooooooo many hidden fees, and no warning either. The website claims to be free, and by the time youre at the end of filing, theres a 40 dollar processing fee, and theres a 80 dollar federal fee. Along with the fact that the free verion of the website is unselectable. It keeps giving you lists of subscriptions with no free verion in sight lol.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
see ya next year!
on April 29, 2025
Posted by: Anonymous
fast filing. good customer service when i had problems!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fine
on April 29, 2025
Posted by: toddrmill
from St Augustine Fl
fine vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden inescapable fees
on April 29, 2025
Posted by: LetDown2
False advertisement on prices. Hidden fees that are inescapable and are only revealed after you’ve already done all the work. Practically half of the return spent on filing it all by yourself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
UNHAPPY
on April 29, 2025
Posted by: User 138
It was suppose to be free but would not let me e-file unless I pd $79.00 first so I did and then when I wanted to e-file again Turbo Tax Charged ne another $59 for a total of $138 when I didn't have no return money or have to pay any money. I'm a widower who lost my wife in December of 2023. This company sucks and will never use you again and will be getting a hold of the Better Business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thumbs up turbo tax
on April 29, 2025
Posted by: Currdizzle37
from California
Great customer service awesome awesome cannot say enough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Phenomenal
on April 29, 2025
Posted by: Tammy926
from Atlanta, GA
I truly love the ease of doing my taxes with TurboTax !!!!!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on April 29, 2025
Posted by: hisabby
I would be lost without TurboTax...I don't know how to file on my own. The forms confuse me. I don't want to take my stuff to a tax person. Although now that it cost $200 for turbo tax to do it we might next year.
Written by a customer while visiting turbotax.intuit.com