Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 30, 2025
Posted by: Sarai21
from Colorado
Have used for over 4 years very easy an good would recommend to anyone
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on January 30, 2025
Posted by: Mamaawesome
Was easy to use but sometimes didn't make what I was looking for clear enough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a blessing
on January 30, 2025
Posted by: Monarch22
AWESOME!! Great experience as usual. I’m so grateful for Turbo Tax🙏
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a life saver
on January 30, 2025
Posted by: Jfranco428
from United States
Did my return in 38 minutes and got it 5 days early without having to open another account! :)
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2025
Smart move taking advantage of fast money offerings with TurboTax. You’re ahead of the curve. Next tax season, you could get your tax refund 5 days early in any bank account. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is sneaky, still like using you
on January 30, 2025
Posted by: Raven83
from Waynesboro, VA
I like using your app to file my taxes. It is easier that having to go into an office. You also make it easy to fine explanations when needed. This is the four stars part. The one star left off is because my income is low and I cannot seem to figure out the free part. When I log in you automatically had the $79 fee and it took me a few to figure out how to bypass this. Then at the end you automatically place the $55 max fee back and I had to figure out again (not hard, just the extra seconds) how to get it off. This breaks trust with you first and foremost. I feel like I have to constantly watch for unexpected fees. Also, it makes me feel like you think I am stupid enough not to catch it and I am sure a lot of people don't pay attention.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 30, 2025
Posted by: Dawkin
Not a tax person but turbo tax is easy..................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax should be used by everyone
on January 30, 2025
Posted by: Kia2393
System was quick and easy to use the staff over the phone were extremely helpful as well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is satisfactory
on January 30, 2025
Posted by: joreydog
from Black River Falls, WI
experience was good and everything worked out fine. thanks.
Written by a customer while visiting turbotax.intuit.com