Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,324 Reviews)
Rating breakdown 87,324 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,715
1 Star
5,892
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on April 22, 2025
Posted by: Mary9495
Very satisfied with overall use of turbo tax. everything was explained very well and is set up perfectly to make the whole filing process as quick and easy as possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Do better
on April 23, 2025
Posted by: Amberda4
from PA
The filing process was easy with this TurboTax software, but because I was encouraged by the prompts to claim a retirement contribution credit, I had to upgrade to deluxe for an additional $79, plus an additional $64 state filing fee, all to claim a $26 tax credit. There was no way to go back and remove this credit. Super sneaky of you TurboTax. I won’t make that mistake again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on April 23, 2025
Posted by: Saotiago
from Ocala, FL
I'll never use any other service to file my taxes other than Turbo Tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible
on April 23, 2025
Posted by: Melsalsa
from Texas
I don’t understand why you charge twice when turbo tax is supposed to be free for filling lies this will be the last time I will be using turbo tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes are done
on April 23, 2025
Posted by: Marge50
from Novi Michigan
Turbo tax takes all the guesswork out of filing my taxes. Quick and easy and I got the maximum return
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on April 23, 2025
Posted by: BADurham13
Very easy to use.. very thorough, and I can file both state and federal at the same time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 23, 2025
Posted by: Shonda4488
Turbo tax is excellent and helps you with your returns making easier to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on April 23, 2025
Posted by: tatter26
from South Carolina
The online e-filing with TurboTax was simple to follow. They provided all the information and details that I needed to make filing my taxes easy.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com