Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax Rocks
on January 28, 2026
Posted by: Merchthatsverse
from Indiana
Easy, fast, and simple, nothing beats filling from home in socks and shorts !!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 28, 2026
Posted by: SINCERE_LUCK
from ARIZONA
EASY AND FAST TO DO. IT'S BEEN A MINUTE SINCE I DONE MY OWN TAXES.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Feel Lied To
on January 28, 2026
Posted by: No Free Edition Free File
from 11700 Fuqua St Apt 1093
Easy to use but I always get charged even though I pick Free Edition Free File
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 28, 2026
Posted by: Tesabin
from Colorado
Didn't have to they got everything right turbo tax is real good
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wonderful experience
on January 28, 2026
Posted by: The right one
from North Carolina
thank you for your wonderful help and review . See ya next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
👍
on January 28, 2026
Posted by: DK7475
from South Dakota
Having been using Turbo Tax for years and have never had any issues!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best there is
on January 28, 2026
Posted by: Whitebow178
from Texas
Love using this site, This is the only site I have ever trusted to make sure I am getting my max refund and take care of this return I have to do every year. I will be back for the 2026 returns.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible design
on January 28, 2026
Posted by: thisgovtisstupid
from Maryland
Why do I have to pay for something that is necessary for me and yet the government knows if I did it wrong. Explain how that makes sense.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com